We are not VAT registered therefore VAT is currently not applicable.

NOVO has a built in help function that includes a glossary, FAQs and the option for you to raise specific questions direct to our team. We will endeavour to answer your questions within 24 hours however some queries may take longer for us to respond to depending on the nature of the request.

You will also have access to our team via email where you can arrange a video call with one of our system support team staff.

For a Micro company (less than ten people employed) we suggest a minimum of three users.

Absolutely not – our free trial is available with no payment details, instantly. Simply click here to get started right away.

Yes. You may cancel your subscription at any time. Your account will remain active until the period of your subscription ends. To cancel your subscription complete the subscription cancellation form on our web site. We are committed to improving our product and service, your feedback would be most helpful.